Frequently Asked Questions

Dental Gold is a non-precious alloy option used for selected Gold Grillz designs. It is different from precious gold and should not be confused with solid 10k, 14k or 18k gold.

Dental Gold (non-precious alloy) is available in yellow and white colour options. The yellow Dental Gold alloy used for selected designs is copper-based, and the white Dental Gold alloy is nickel-based.

Dental Gold is a non-precious alloy, while our precious-gold options are solid 10k, 14k or 18k gold. The higher the karat, the greater the proportion of gold in the alloy. Available colour and karat combinations depend on the design selected.

Yes. Selected Gold Grillz designs are available in solid 10k, 14k and 18k gold, with yellow, white and rose gold options available depending on the product.

No. We do not offer gold-plated grillz. Our grillz are made from Dental Gold (non-precious alloy), or solid 10k, 14k and 18k gold depending on the option selected.

No. We do not currently offer silver grillz. If you prefer a silver-coloured finish, selected designs are available in white Dental Gold or solid white-gold options.

Different karats contain different proportions of gold and other metals, which can affect the shade and finish. Higher-karat yellow gold will generally have a richer yellow colour than lower-karat options. White and rose gold also have their own colour characteristics.

White Dental Gold, 14k white gold and 18k white gold can look similar, while 10k white gold may show a slightly warmer tint.

Choose your grillz, select the available material, colour, tooth position and other required options, then complete the secure checkout. You will receive an order confirmation by email.

Current payment methods include PayPal, PayPal Credit, Klarna, Stripe, and standard debit and credit cards. Available payment options are shown at checkout and may depend on eligibility or the payment provider.

After you place your online order and payment is confirmed, we send the mould kit and instructions needed to take your dental impressions at home. See How It Works for the full ordering process.

Two mould kits are included with your order. Follow the written instructions and watch our mould video before taking your impressions. If you need additional kits, they can be purchased separately through Extras.

When we receive your impressions, we check their accuracy and gum-line detail to make sure they are suitable for producing your custom grillz. If an impression is not suitable, we will contact you about the next step rather than making the grillz from an inaccurate mould.

Once suitable impressions have been received, plain gold teeth and grillz usually take approximately one week to make. Diamond designs usually take approximately two weeks.

These are approximate production times and begin after suitable impressions have been received, not from the original order date.

Yes. If you prefer to visit us in person, email office@goldgrillz.uk to arrange an appointment at the Gold Grillz Studio.

Opening hours: Monday to Friday, 9am–5pm.

Yes. We deliver orders across the UK. When your finished grillz are dispatched, UK orders are posted tracked and signed-for. You will receive a confirmation email with your Royal Mail tracking number where applicable.

Delivery times can vary and we do not guarantee next-day delivery on every order.

Our grillz are custom-made and personalised to your order and dental impression. We are unable to offer exchanges or refunds on personalised jewellery. After we receive your impressions and production has begun, we cannot offer a refund.

If you cancel after the mould kit has been sent, a mould-kit and postage charge is deducted from your original payment, as set out in our Return Policy. This does not affect your statutory rights if an item is faulty or not as described.

Yes. Our custom grillz are designed to clip onto your teeth and be removable. They are made around your individual dental impression for a custom fit.

No. Our grillz are designed to fit over your natural teeth without shaving, trimming or permanently altering them.

No. Remove your grillz before eating. See our Grillz Maintenance guide for full aftercare instructions.

No. Remove your grillz before sleeping.

Clean your grillz after use with warm water, mild washing-up liquid and a soft brush. Rinse thoroughly and allow them to dry completely before storing.

For full cleaning and aftercare instructions, see our Grillz Maintenance guide.

If your grillz become damaged or the fit feels different, stop wearing them and contact us before continuing to use them.

Yes. Natural diamond options are available on selected diamond grillz and custom designs. Moissanite is also available on selected designs as a separate stone option.

Moissanite is a gemstone made from silicon carbide. It is not a diamond, but it is known for its high brilliance, fire and durability. It offers a bright, highly reflective look and is available as an alternative to natural diamonds on selected Gold Grillz designs.

VS stands for Very Slightly Included. It is a diamond clarity grade describing stones with minor inclusions that are difficult to see under 10× magnification.

VVS stands for Very Very Slightly Included. VVS diamonds have very small inclusions that are extremely difficult to see under 10× magnification and represent a higher clarity grade than VS.

Our current iced grillz options focus on natural diamonds and moissanite rather than cubic zirconia (CZ). Check the individual product options for the stones available on each design.